Secret information of 3.2 million debit cards out of which 6,25,000 belong to the State Bank of India is suspected to be hacked. SBI will block the cards (Visa, MasterCard and RuPay) and replace them with new ones.
“There is a suspicion that a data breach might have happened. We got this information from Visa, MasterCard and RuPay. As a measure of precaution, we have decided to replace these cards, which have been blocked,” SBI managing director Rajnish Kumar told NDTV.
Customers will be compromised on their losses. The leading bank of the nation has taken this measure to replace the cards for the safety of their customers.
The Bank also has a “requisite security measures in place, and an alert was picked up by a transaction monitoring system”, he said.
The threat also concerns Axis Bank, HDFC, ICICI and YES Bank and this takes the total number of cards to 3.2 million with as many as 2.6 million belonging to Visa, MasterCard and RuPay. Information suspected to be hacked is extracted through a malware in Hitachi Payment Services over a period of six weeks.
Axis Bank said in a statement that its “internal monitoring mechanism identified such a threat recently and all steps have been undertaken to neutralize the same”.
“Besides advising those customers who we know have used a non-HDFC Bank ATM in the recent past to change (their) ATM PIN, we are advising our customers to use only HDFC Bank ATMs as we believe security controls at some of the other bank ATMs may not be at par with HDFC Bank ATMs,” a spokesperson of HDFC said. “We take this opportunity to reiterate that it’s always prudent to change ATM PINs from time to time. It prevents misuse”.
National Payments Corporation of India has ordered a forensic audit on the issue that is expected to be resolved sooner than later.
“We have received complaints from banks about debit cards being used in China which aroused suspicion. Though most of the suspected fraudulent transactions happened in the Visa and MasterCard network, we thought a whole a forensic audit of the entire network will help us find out where the compromise happened,” NPCI Managing Director AP Hota said.